Understand the coverage before you choose.
A warranty name or a long term does not explain the coverage. Ask for the documents attached to your roof proposal: who issues the warranty, what work or products it covers and what you must do to keep the records and make a claim.
Product and workmanship are different
A manufacturer document and a contractor's installation warranty can have different issuers, coverage and remedies. Read which defects, components and costs are included rather than assuming one document covers the entire roof.
Confirm the offered program
Enhanced or commercial system coverage may depend on approved components, installer eligibility, inspections and registration. We identify the coverage offered in the proposal; a listed brand alone is not proof of program eligibility.
Keep the closeout records
Save the contract, product information, invoices and any issued warranty or registration record. Review maintenance, notification and transfer conditions in the applicable document, and keep roof work by other trades documented.
Questions to ask before signing.
- Warranty issuer and exact document title
- Covered materials, installation and roof details
- Term, exclusions and any prorated coverage
- Eligibility, registration and inspection requirements
- Maintenance, notice and transfer conditions
- Closeout records and the correct claim contact

